Returns & Exchanges

We want you to love your look, which is why we offer a 30-day window for returns and exchanges on most products. Please ensure items are in their original packaging and meet our hygiene standards to qualify for a refund.

Return Process

• 1.
  Start Your Request

  Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to return.

• 2.
  Choose Your Option

  Select whether you would like to exchange your item for a different style, receive store credit, or get a refund to your original payment method.

• 3.
  Print and Pack

  Download your prepaid shipping label and securely package your items, ensuring all magnetic lashes and liners are placed back in their original component boxes.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location and keep your tracking number handy while our team processes your return within 5-7 business days.